Director of Emergency Services

Smyrna, TN
Full Time
Senior Manager/Supervisor

Director of Emergency Services – Full-Time, Days
Salary: Up to $140,000/year
Incentive Bonus: 17.25% to 26.25% based on performance
Sign-On & Relocation Assistance: Considered case-by-case

An established, high-volume emergency department is seeking a strong leader to serve as Director of Emergency Services. This is a full-time, weekday position offering significant leadership visibility and an opportunity to drive operational performance, patient outcomes, and employee engagement.

Unit Overview:

  • 119-bed hospital

  • 39-bed Emergency Department (up to 60 treatment areas with hall beds)

  • 52,000 annual ED visits

  • Trauma Level III

  • 80+ FTEs

  • 2 dedicated managers (day shift, support evening coverage as well)

Responsibilities:

  • Oversee all emergency services operations including staffing, quality, patient experience, and compliance

  • Lead patient throughput initiatives and continuous improvement efforts

  • Develop and implement department-wide programs aligned with organizational priorities

  • Coach and mentor leadership and clinical staff

  • Ensure compliance with accrediting and regulatory bodies

  • Drive staff engagement, retention, and performance improvement

  • Represent the department in hospital-wide and executive-level initiatives

  • Participate in strategic planning and resource allocation

Requirements:

  • BSN required; Master’s in Nursing, Business, or Healthcare Administration preferred

  • Active RN license in applicable state

  • Minimum 3 years of emergency services leadership experience (Manager-level acceptable with strong metrics and day-to-day ops ownership)

  • BLS, ACLS, PALS or ENPC certifications required

Proven ability to manage high-volume EDs with strong clinical and operational metrics

 

Benefits:

  • Comprehensive medical, dental, and vision insurance

  • Prescription drug coverage and behavioral health services

  • Telemedicine and AirMed transport services included

  • 401(k) with up to 9% employer match

  • Paid family leave and PTO

  • Tuition reimbursement and certification support

  • Adoption and fertility assistance

  • Pet, auto, and home insurance options

  • Employee assistance programs for mental, financial, and legal well-being

  • Stock purchase plan with 10% discount

  • Career development and internal mobility support

Why Join:
This is an ideal opportunity for an ER leader who is looking for a leadership role big enough to offer career growth and strategic impact, yet intimate enough to maintain a connected, supportive team environment. The emergency department was fully renovated in 2017 and operates with a team-oriented culture.


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