Director of Emergency Services

West Hills, CA

Full Time

Manager/Supervisor

Director Emergency Services

Full-Time – No Weekends

The Director of Emergency Services Department assures service, growth, development, personnel management, and resource allocation and management controls in order to ensure consistent high-quality patient care in the Emergency Department.

Major Responsibilities:

Service

· Accurately identifies real/potential problems affecting the service and implements solutions with follow through and communication.

· Actively participates in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents.

· Advances the patient experience agenda in the Emergency Department.

People

· Coaches immediate subordinates providing feedback; constructive critique of work; facilitates individual development plan; and documents their job performance.

· Adheres to all Human Resource policies.

· Effectively communicates departmental, organization and industry information to staff.

· Facilitates evidence based employee engagement practices.

· Effectively builds strong relationships and networks to deliver upon organizational and department goals.

· Participate in employee and patient rounding and identifies and mentors potential future leaders

Quality

· Enforces standards of emergency department care and develops processes to measure and ensure consistent compliance.

· Develops, implements, and evaluates an ongoing emergency services program which assures quality patient care consistent with the Hospital mission.

· Monitors compliance with regulatory, accrediting and hospital policy for patient services, and environmental and personnel safety.

· Oversees a PI program that consistently monitors and evaluates critical aspects of care.

· Is responsible for department’s operational excellence; ensures department delivers quality services in accordance with applicable policies, procedures and professional standards.

· Follows the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens.

Finance

· Seeks new program strategies and/or program enhancements which would expand patient services.

· Develops, prioritizes and defends a capital equipment requests.

· Is responsible for the fiscal management of department; assures proper utilization of organization’s financial resources.

Growth

· Advances the growth agenda for emergency services.

Community

· Demonstrates a poised and confident demeanor that reassures others and commands respect within the organization and the community.

· Develops and builds strategic external networks.

Qualifications

Education & Experience:

· Bachelor's degree in nursing required

· Master's degree MHA, MSN, MBA, or related field preferred

· 3+ years of experience in emergency services required3+ years of experience in a leadership role preferred

· or equivalent combination of education and/or experience

Licenses, Certifications, & Training:

· Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation required
· Advanced Cardiac Life Support (ACLS) required
· Pediatric Advanced Life Support (PALS) or Emergency Nurse Pediatric Course (ENPC) required
· Basic Life Support (BLS) required

Knowledge, Skills, Abilities, Behaviors:

· Knowledge of human resource management, program development, fiscal management skills, and familiarity with regulatory and accrediting agency standards preferred

· Reference HCA LEADS

Additional Information:

31 ER Beds, Not a Trauma Center

150-180 Patients a Day, Close to 50K a Year

No oversite of FSEDs

Reporting Structure:

Director - 1 Manager - Clinical Coordinators - Reports to COO, Dave Morgan

Physician Engagement: Recent Survey, Huge Gains since Last Year, #2 within Division

Selling Points: Engaged Staff, Tucked into Nice Community/Clientele & Small but Growing Hospital

Would consider Manager from Large Hospital, if candidate has Trauma Background that would be great

General Comments

Salary Estimate: $150,000 - $170,000

Sign-On Bonus: $10,000

Relocation: Up to $10,000

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