Director Emergency Services

Boerne, TX
Full Time
Permanent Placement
Senior Manager/Supervisor

Director Emergency Services – FSEDs Boerne, TX- freestanding emergency center 

Compensation: Salary range $97,052 - $121,326 - $140,000

Join our team at the Emergency Center, the first 24/7 freestanding emergency center in South and Central Texas, offering high-level emergency care and equipped with state-of-the-art facilities. We pride ourselves on providing compassionate care and rapid evaluation to our patients. As the Director of Emergency Services, you will play a crucial role in assuring consistent high-quality patient care in the Emergency Department.

Job Summary:

  • Full-time position, no weekends
  • Ensure service, growth, and development in the Emergency Department
  • Implement solutions to real/potential problems and actively participate in hospital-wide committees
  • Advance the patient experience agenda
  • Coach and mentor subordinates, providing feedback and support for their development
  • Communicate effectively with staff and implement evidence-based employee engagement practices
  • Develop strong relationships and networks to achieve departmental goals
  • Enforce standards of emergency department care and ensure compliance with regulatory requirements
  • Oversee the PI program and ensure operational excellence


  • Bachelor's degree in nursing required
  • Master's degree in Nursing, Business Administration, Healthcare Administration, or related field preferred
  • Minimum 3 years of experience in emergency services, with at least 3 years in a leadership role
  • Currently licensed as a registered professional nurse in the state of practice
  • Required certifications: Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS) or Emergency Nurse Pediatric Course (ENPC), Basic Life Support (BLS)
  • FSED director experience preferred, but we may consider managers with at least 4-5 years of experience
  • We also welcome ED directors from hospitals with a minimum of 3-5 years of experience, and preference will be given to those with FSED experience
  • Master's degree preferred

Additional Information:

  • Reporting to the VP of Emergency Services
  • Overseeing 5 FSEDs: Boerne, Westover, Legacy, Helotes, and Dezavala
  • Compensation: Salary range $97,052 - $121,326 - $140,000
  • Possible relocation assistance up to $10,000
  • No Sign-On Bonus

Job Duties and Responsibilities:

  • Identify and resolve real/potential service problems with effective follow-through and communication.
  • Actively participate in service, departmental, and hospital-wide committees, providing ongoing communication to represent the team.
  • Drive the patient experience agenda in the Emergency Department to ensure exceptional care.
  • Coach and provide constructive feedback to immediate subordinates, facilitate individual development plans, and document job performance.
  • Adhere to all Human Resource policies to maintain a positive work environment.
  • Communicate departmental, organization, and industry information effectively to staff.
  • Foster evidence-based employee engagement practices to promote a motivated workforce.
  • Build strong relationships and networks to achieve organizational and departmental goals.
  • Participate in employee and patient rounding, identifying and mentoring potential future leaders.


Apply now to be a part of our dedicated team, delivering quality care and making a difference in the lives of our patients.


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