Director of Emergency Services

Richmond, VA

Full Time

Senior Manager/Supervisor

Director of Emergency Services – Full-Time – Days

Location: Richmond, VA
Salary: $127,000 – $165,000 per year (based on years of leadership experience)
Bonus: 15% Annual Director Incentive (up to 22.5%)
Sign-On Bonus: Case by Case
Relocation Assistance: Yes

Overview

A high-volume Level I Trauma Center in Richmond, VA is seeking a Director of Emergency Services to oversee a 56-bed Emergency Department (84 total care spaces) serving over 80,000 annual visits, including pediatric emergency care and significant behavioral health volume. This role is ideal for an experienced ED leader who thrives in a high-acuity, fast-paced urban environment.

Department Profile

Facility Size: 782 beds
ED Beds: 56 (84 care spaces total)
Annual ED Volume: ~80,000 visits
Pediatric ED: 12 beds (~23% of volume)
Behavioral Health Pavilion: 137 beds (14% of ED volume)
Key Specialties: Cardiac, Ortho, Burn, Trauma
FTEs: ~130 staff (3 ED Managers + 6 CNCs reporting to Director)
Vacancy Rate: 30 new grads onboarded this year
Reports to Chief Nursing Officer (CNO)

Responsibilities

Provide 24/7 operational leadership for the Emergency Department
Drive quality improvement, patient experience, and regulatory compliance
Manage staff development, employee engagement, and succession planning
Oversee budget, staffing, and resource allocation
Build strong relationships with physicians, hospital leadership, and staff
Ensure delivery of safe, efficient, and high-quality emergency care
Monitor ED metrics and performance improvement programs
Participate in hospital-wide committees and strategic planning

Qualifications

BSN required
Master’s degree preferred (MSN, MBA, or MHA)
3+ years of ED nursing leadership experience required
Experience managing high-volume EDs or as a strong ED Manager in a large facility
RN license in Virginia or eligibility
BLS, ACLS, PALS or ENPC certifications required
Proven ability to lead in high-acuity, diverse, urban healthcare environments

Benefits & Compensation

Competitive Salary ($127,000 – $165,000 annually)
Annual Bonus Incentive (15%, up to 22.5% based on performance)
Comprehensive Benefits Package – Medical, Dental, Vision, 401(k) with Employer Match
Sign-On Bonus (Case by Case)
Relocation Assistance Available
Education Assistance & Career Development
Employee Wellness & Counseling Support

Apply Today

Take the lead in transforming emergency care delivery at a flagship regional trauma center.

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